IT & Security · 6 min read
Incident reports and system logs are the backbone of IT and security response. But when they’re scattered across Google Drive folders and Gmail threads, valuable time is lost. Context Search AI retrieves the right report or log instantly, helping IT resolve issues faster and improve compliance.
Why Incident Reports Get Buried
- Logs stored in multiple shared folders.
- Incident reports attached in long Gmail threads.
- Inconsistent naming conventions (Incident_v2, Log_final).
- Critical evidence overlooked during reviews.
How Context Search AI Helps IT Teams
With Context Search AI:
- Unified search across Gmail + Drive for all logs and reports.
- Natural queries — “Incident report April 2025 server outage.”
- Approved version first — always see the latest, signed-off report.
- Click-to-open — access reports or logs instantly.
Test it with your logs:
- Sign in with Google.
- Search: “Incident report for network breach Q1.”
- Open the file instantly from Drive or Gmail.
The Business Impact
- Faster incident resolution — reduce downtime.
- Better compliance — always audit-ready.
- Higher IT productivity — less time wasted searching.
Case example: A global IT org cut incident response time by 45% after adopting Context Search AI to manage reports and logs.
Basic €5/mo (individuals). Business €10/user/mo. Corporate €15/user/mo (up to 100 seats with departmental add-ons).
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